XP Drivers
Re-installing your drivers

Drivers
Please download the drivers for your laptop from the link on the right. The file is zipped so please extract the file and use the relevant setup file to reinstall your drivers. If you need technical support for this process please contact our support helpdesk.

FAQ
Common queries about the MSNB-2009

 
Q. I have a problem with my laptop.
A. If you have a problem your laptop will not respond to please press the Ctrl, Alt and Delete buttons simultaneously and Windows Task Manager will give you a choice of options to get your system running again. Caution- you may lose any unsaved data.

 

Q. How do I turn my wireless on and off?

A.  You can turn the wireless connection on and off quickly and easily by pressing Fn and F1

Fn - is the Function key, in blue at the bottom left of the keyboard

F1 - at the very top of the keyboard

Q. How do I update my Microsoft Software?
A. Please Click Here to go to the Microsoft Update Site to get the latest updates for your laptop.

Q. My wireless internet connection wont work.
A. Please check at your router is powered and transmitting. Please check your ISP software and connection are installed and working as specified in the setup information supplied by your ISP.
    Please check your WiFi hardware is installed and working properly- Please refer to the User Manual (if you do not have your original please download the manual from the link above right). You may be required to re-install the drivers (also above right).

Q. I cant hear any sound.
A. Check the sound isn't muted. Go to the Control Panel in the Start Menu. Then Choose Sounds and Audio Devices to change the sound settings until you hear a sound. 
    If your hardware is not working properly you may have to re-install the audio drivers. Please insert the Driver CD that came with your laptop and follow the onscreen instructions (alternatively download the drivers from above).